0x0000000e76
Member
Thanks. But sure about the tq spec on the oil filter? Either it isn't right or my torque tool is worth a crap. Because I tighten the oil filter per the spec on this sheet and it was sipping oil. And no, no double gasket.
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Thanks. But sure about the tq spec on the oil filter? Either it isn't right or my torque tool is worth a crap. Because I tighten the oil filter per the spec on this sheet and it was sipping oil. And no, no double gasket.
It's like a bot wrote it/responded.I got a response from BMW Motorrad USA. As a surprise to, exactly no one, here's what they said:
"Dear Michael,
Thanks for writing to BMW Motorrad USA regarding service manuals. I appreciate your loyalty with us; although, I’m sorry to learn of your disappointment.
BMW Motorrad no longer provides service manuals. Please note, BMW is fully committed to providing our customers with the ultimate experience. An integral part of this process involves incorporating feedback from our valued customers, and I have already shared your thoughts internally. You can be assured that your sentiments will be heard.
Should you need to contact BMW Motorrad Customer Relations and Services again, you can reach us at 1-800-831-1117 Monday through Thursday from 9:00 a.m. to 9:00 p.m. ET and Friday from 9:00 a.m. to 6:00 p.m. ET.
Thanks for sharing your valued feedback with us, Michael.
Kind regards,
Abigail
BMW Motorrad USA
Representative
MAKE LIFE A RIDE.
FEEL EVERYTHING, FEAR NOTHING.
Build your own bike at www.bmwmotorcycles.com."
So, I got the standard boilerplate response .
Now, I need to figure out how to contact the big boys and girls over in Berlin/Munich to press the issue. This is FAR from over...
Mike
There is a knowledgeable site on YouTube showing that very chore. An example belowSo, after a search and not finding anything, has someone posted a write up with pictures on doing an oil change? Oil brands, filter brands, torque specs, part numbers for washers, etc?
^There are a couple of vids on the Tube that I found. However, there's the one dude with a braided beard who, because they feel "we should look it up", will not post the torque specs. The other one is Adam Chandler and he posts the specs at the end. I am not sure about the oil filter tq figures, though. I did that and it leaked oil.There is a knowledgeable site on YouTube showing that very chore
There is a knowledgeable site on YouTube showing that very chore. An example below
Shit no other way to evaluate their reply, this will be my last BMW PERIOD, here that Motoradd !! !I got a response from BMW Motorrad USA. As a surprise to, exactly no one, here's what they said:
"Dear Michael,
Thanks for writing to BMW Motorrad USA regarding service manuals. I appreciate your loyalty with us; although, I’m sorry to learn of your disappointment.
BMW Motorrad no longer provides service manuals. Please note, BMW is fully committed to providing our customers with the ultimate experience. An integral part of this process involves incorporating feedback from our valued customers, and I have already shared your thoughts internally. You can be assured that your sentiments will be heard.
Should you need to contact BMW Motorrad Customer Relations and Services again, you can reach us at 1-800-831-1117 Monday through Thursday from 9:00 a.m. to 9:00 p.m. ET and Friday from 9:00 a.m. to 6:00 p.m. ET.
Thanks for sharing your valued feedback with us, Michael.
Kind regards,
Abigail
BMW Motorrad USA
Representative
MAKE LIFE A RIDE.
FEEL EVERYTHING, FEAR NOTHING.
Build your own bike at www.bmwmotorcycles.com."
So, I got the standard boilerplate response .
Now, I need to figure out how to contact the big boys and girls over in Berlin/Munich to press the issue. This is FAR from over...
Mike
ALL of Germany is shaking in their boots. Lol.Shit no other way to evaluate their reply, this will be my last BMW PERIOD, here that Motoradd !! !
I recognize your post is meant to be humorous but BMW will come to realize they are causing self-inflicted harm to their brand by this simple decision to discontinue DVD service manuals. Hubris is one thing, but when hubris begins to impact the bottom-line, that's when the higher-ups start asking questions.ALL of Germany is shaking in their boots. Lol.
My Sentiments Exactly ! ! !!I recognize your post is meant to be humorous but BMW will come to realize they are causing self-inflicted harm to their brand by this simple decision to discontinue DVD service manuals. Hubris is one thing, but when hubris begins to impact the bottom-line, that's when the higher-ups start asking questions.
BMW wants the R18 line to be successful. Good! I want it to as well, just as much as I wish the r1200c line was before it. But BMW also needs to realize that there's a good many American cruiser owners who DON'T get their bikes serviced at dealers or shops; They do the work themselves. There's an old Harley joke that spring/summer/fall's for riding and winter's for fixing and rebuilding.
I've observed that BMW employs a LOT of PhD's. I don't pretend to understand German culture, but on the flip-side, they seem to think they have come to understand OUR culture, regarding American cruisers. PhD's are academics (e.g. "book-smart") but based on their decisions, like the recent decision to charge monthly fee for heated seats in its bimmers, BMW is increasingly losing touch with its customers in favor of squeezing out every last penny. And, like Bwana is eluding to, with the upcoming recession (it IS coming, IMO after November midterms), people will be pinching pennies and watching YT on how to do their own maintenance.
As for me, once my warranty expires, I have no inclination to scurry like a lemming back to the dealership if I get a CEL or something breaks. I'll just...figure it out without a service manual .
Mike
P.S. Also, my profile pic is "Lady Dimitrescu" from the "Resident Evil Village" video game. Since my R18TC has big cans sticking out either side, and the good lady is...shapely, the name seems to fit nicely
All the accessories install instructions are available on the BMW site.It goes further than doing your own maintenance. I bought the engine guards and leg rests from my my local BMW dealer. The parts parts were delivered about a month a part - engine guards first. The parts do not come with an installation manual, but the service guy was kind enough to print them out for me when I asked.
I forgot to ask when I picked up the leg rests, so when I got home I called the service desk and they told me they couldn’t do it for me, “blah, blah, blah, BMW service manual”.
I said “I’ve read plenty on the forums about BMW trying to prevent their customers from tinkering on their own bikes, and yes you can send me the instructions because the last time I was there, the counter guy did it for me. All I need are the torque specs.” He did tell me, but only after I badgered him.
I think it’s only a matter of time before an unauthorized PDF version gets leaked. There must be more than one sympathetic service tech out there that understands the frustration for at-home mechanics/tinkerers. I’m sure BMW will try to take down every copy they can find - but once it’s out there, it will be out there for good.
I second that !!!I wonder if enough R18 owners complained to the Federal Trade Commission that holding back basic maintenance and repair information violates the terms of “the right to repair” executive order it might get the attention of BMW?
Accessory installs are fine, but we want proper shop manuals. Owners like myself will never send our bikes into the dealer unless there was a critical software update. Everything else we do ourselves.All the accessories install instructions are available on the BMW site.