I can only share my experience..... Both, my Model B and my newly purchased First Edition had the Reverse functionality disabled. Each bike earned a $1,000 compensation credit that can ONLY be used towards "R18 Accessories", not parts, tires, clothing, etc.
I purchased a 719 Option heated seat for my Model B, and two sets of the Machined Hand Levers with the compensation credit.
Super Simple... The dealership was super motivated to accommodate my schedule and get the work completed ASAP; I assume warranty and or recall work pays well...