buellwinkle
Active member
Hello all, I am new to the R18 After my ride home from the dealer I called the parts man to order a Mechanics Manual... He told me BMW no longer makes this information available to the customer !!! I was MAD as hell when I heard that, dealers have no idea how bad their service centers can be, and I am not allowed to work on my own bike, that is crazy. The next day I get a Survey from BMW Motorad wanting to know how I enjoyed my new bike. I was still HOT as hell about the lack of data for service on my bike and let them have it. Why not let me get to know my new bike ??? I had just rode it home in the cold and rain !!! damn I was mad... This survey really stung, they apparently shoved it in the face of my dealer, all around Motorad needs to rethink their way of doing things... I hope BMW has treated the rest of you better than they treated me....