Clock

[Frenchie]

So ever since I took delivery of the R18 pure FE I have not been able to programme the time and date into the clock.
I spent hours following the instructions, thinking the time and date is set then as soon as it is shut off and restarted it went back to zero. annoying.
When I had the freeway puncture and limped home, BMW picked up the bike and 2 weeks later have finally got an inner tube (rear) and new valve set. They have also confirmed that the clock is broken, unprogramable and will be changed.
So will carry on with a defective clock until new one arrives under warranty.

Has the clock thing happened to anyone else?

 

[nielsm]

Sorry to hear about your issues with the clock and the puncture. I’ve been fortunate with my R18, not a single issue in my first year of ownership.

 

[Frenchie]

Ah life happens, hasn't put me off, the puncture happened at 100kph on a freeway surrounded by 32 wheelers.. the bike vibrated much more than usual but was steady as a rock. I was 3 kms from home so risked getting there before air ran out. Besides that no where to stop on the Periferico in Guadalajara without being hit by a big truck.

The clock well that's just bad luck..weird.. no idea how long this will take..

Thanks for commenting..

 

[Ulrich]

Sorry to hear about your troubles.

 

[Deleted member 1344]

I hate electrical problems…..especially on a new bike. I hope a dealer is near.

 

[Frenchie]

I hate electrical problems…..especially on a new bike. I hope a dealer is near.

yeah 10 minute walk no biggie, I will not know the time and date for a while, existential freedom lol.. Just wondering if they put a new clock on does the mileage go back to zero?

 

[Frenchie]

So a little update , here we are mid January and BMW Guadalajara still haven't received inner tubes, Amazon gives delivery dates 1 month forward.
I phone Harley D and sure enough they have shed loads of them.. go back to BMW who apologised and sent a gopher to HD to buy them out of stock they have 9 bikes waiting...grrrrr..
Oh and still waiting on the Clock.. great bike but service...........grrrrr

 

[Alex-B]

So a little update , here we are mid January and BMW Guadalajara still haven't received inner tubes, Amazon gives delivery dates 1 month forward.
I phone Harley D and sure enough they have shed loads of them.. go back to BMW who apologised and sent a gopher to HD to buy them out of stock they have 9 bikes waiting...grrrrr..
Oh and still waiting on the Clock.. great bike but service...........grrrrr

9 R18s sat waiting with punctures? Or other models too? Ridiculous either way but you would have thought they’d have done what you did and tried to find alternative suppliers. Maintaining customer confidence in the brand is essential and having to wait so long for something as simple as an inner tube is not the way to do it.